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We generally aim to dispatch all of our orders within two working days, and all of our orders should be received by customers within five working days. We use a range of couriers to send our parcels, but all orders will need to be signed for on delivery. If for some reason you are not available to to sign for the parcel, the courier will usually leave a card saying that they have attempted to deliver something, and it will also contain relevant instructions on how to collect the parcel yourself or arrange a re-delivery. If a customer fails to collect a parcel and it gets sent back to us, we will be able to re-deliver the parcel, but the customer will be responsible for the re-postage charges.
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